Warranty With Your HAYSTAR Vehicle
A Little More Reassurance
A used car is different from a new one, and warranty protection can offer additional reassurance against certain unexpected mechanical or electrical problems — depending on the vehicle and the applicable policy terms.
Warranty protection is always subject to eligibility, policy terms, conditions and exclusions, which vary by vehicle and by the specific warranty arrangement that applies to it.
A clear process
Vehicle Eligibility
The applicable warranty arrangement will depend on the vehicle and the terms available for that vehicle.
Warranty Arrangement
Eligible vehicles will be offered with the applicable warranty arrangement and terms provided at the point of sale.
Documentation
Customers will receive the relevant warranty information and documentation applicable to their vehicle.
Support
If you need to understand how your warranty works, we'll provide the relevant information and direct you to the appropriate warranty process.
Every Vehicle Is Different
Warranty eligibility and cover can vary depending on the vehicle, its age, its mileage and the applicable policy. There's no single set of terms that applies to every car on our forecourt.
The exact terms, duration, exclusions and conditions that apply to a particular vehicle will be provided to you at the point of sale.
Know What You're Covered For
Before you buy, read the applicable warranty documentation and make sure you understand:
- What is covered
- What is not covered
- The duration
- Any applicable excess
- Claim conditions
- Servicing and maintenance requirements
- Any eligibility requirements
- How to make a claim
We'd rather you understand your particular warranty than assume every vehicle has identical cover.
Warranty and Your Vehicle
A warranty is additional protection and does not replace your statutory rights as a consumer.
Straightforward From The Start
We want you to understand what warranty arrangement applies to your vehicle before you complete a purchase — clear information, relevant documentation, and straightforward, appropriate support. No exaggerated promises.
Important notice
Warranty information is vehicle-specific. The exact warranty provider, duration, coverage, exclusions, conditions and claims process applicable to a vehicle will be confirmed in the relevant documentation provided at the point of sale.
Warranty Provider
Warranty provider
Eligible vehicles are offered with the applicable warranty arrangement and terms provided at the point of sale. Provider details, policy documentation and duration are confirmed at that time, specific to the vehicle.
Frequently Asked Questions
Does every HAYSTAR vehicle come with a warranty?
Warranty eligibility and terms depend on the individual vehicle and the applicable warranty arrangement available for it.
How long does the warranty last?
The applicable duration will be confirmed in the vehicle's warranty documentation.
What does the warranty cover?
Coverage depends on the specific warranty policy and terms applicable to the vehicle.
What isn't covered?
Exclusions and conditions vary and will be provided in the applicable warranty documentation.
Does the warranty affect my legal rights?
No. Warranty protection is additional to your statutory consumer rights, not a replacement for them.
How do I make a claim?
The applicable claims process will be provided with your vehicle's warranty documentation.
Looking for your next car?
Explore the current Haystar stock, or get in touch if you have any questions.